Royal Drive – Chauffeur & Tour Services

At Royal Drive – Chauffeur & Tour Services (“Royal Drive”, “we”, “our”, or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the personal data you provide when using our services or visiting our website.

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1. Information We Collect

We may collect the following types of personal information:

• Contact Details: Name, phone number, email address, address.

• Booking Details: Pickup and drop-off locations, travel date and time, service preferences.

• Payment Information: Billing address, transaction details (processed via secure third-party gateways).

• Device & Usage Data: IP address, browser type, pages visited, and usage behavior (via cookies and analytics tools).

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2. How We Use Your Information

We use your personal data to:

• Process bookings and provide chauffeur/tour services

• Communicate with you regarding your booking or inquiries

• Improve our website and service experience

• Send service-related notifications or promotional offers (only if you opt-in)

• Comply with legal or regulatory obligations

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3. Sharing Your Information

We do not sell or rent your personal data. We may share it with:

• Trusted third-party service providers (e.g., payment processors, email systems)

• Legal authorities, if required by law

• Internal staff for service coordination purposes

All third parties are obligated to protect your data and use it only for the intended purpose.

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4. Data Security

We implement appropriate technical and organizational measures to safeguard your personal data from unauthorized access, disclosure, or misuse. This includes SSL encryption, secure payment gateways, and restricted access to your data.

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5. Cookies

Our website uses cookies to enhance your browsing experience, understand user behavior, and provide personalized content. You can choose to accept or refuse cookies via your browser settings.

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6. Your Rights

You have the right to:

• Access or update your personal data

• Request deletion of your data (where legally applicable)

• Withdraw consent for marketing communications

• Lodge a complaint with a data protection authority

To exercise your rights, please contact us using the details below.

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7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. Please review their policies before sharing personal data.

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8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors. If we learn that personal data has been collected from a child, we will delete it promptly.

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9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

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10. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us:

Royal Drive – Chauffeur & Tour Services
Email: info@royaldrive.ch
Phone: +41 76 223 45 67